George
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How do I care for my boots?
Avoid extreme temperatures:• Footwear should be allowed to dry naturally before they are stored and should not be stored near any heat source.• Footwear should be stored at temperatures not exceedi...
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Are online returns free?
Absolutely! We understand buying prior to trying something on can be a hesitation; thats why we offer Free Returns on all USA orders! PLEASE NOTE: Original shipping fees are not eligible for refund...
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Do my boots come with a warranty?
Yes! See below for complete warranty information: ROCKY® Product Warranty ROCKY ® is a federal registered trademark of Rocky Brands, Inc. All Rocky Products have a 1-year, limited warranty in norma...
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RETURNS
If you are not completely satisfied with your purchase, you may return unworn merchandise within 30 days of receipt for a prompt refund. The 30-day period starts from the date your package was de...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...